Shipping Policy

ORDER PROCESSING

All orders received on or before NOON India time will be shipped within 3 business days, excluding holidays.

All orders received after NOON India time will be shipped within 4 business days, excluding holidays.

All orders placed on holidays, weekends, or other holidays recognized by www.m3kitchen.com will be shipped within 4 business days.

In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed.

Order items will be shipped within 3-4 business days from the date of order. In the event of unforeseen delays outside of our control, the estimated shipping date is subject to change without notice.

SHIPPING METHODS & DELIVERY TIMES

We send all orders via reputed courier partners. You can log on to m3kitchen.com and check the details of the shipment and courier partner.

Proof of signature may not be possible for all deliveries. It is the responsibility of the customer to be available for receipt of the package. In the event that the customer is not available, the package may be left at the destination address at the discretion of the carrier.

Coupon Code:

Coupon codes are valid until deactivated by m3 kitchen. Limit one coupon code per person. Valid on the consumer in India only. Discount does not apply to shipping and handling or tax. Offer subject to change or expiration at any time at M3 kitchen’s sole discretion.

GENERAL

M3 kitchen.com will fulfil your order in a timely and efficient manner. However, if the package is returned to us for ANY reason you will still be responsible for the original shipping fees charged to you. If your package is refused or returned to us, we will refund the amount of your order, excluding shipping and handling charges. We do not accept product exchanges. For more information on our Return Policy, please visit RETURN POLICY 

For all orders, please provide your complete street address with pin code and nearest landmark

We use several different shipping carriers depending on type of shipment and geographic location.

FREE SHIPPING OFFER:

Shipping fee is applicable on All orders of Any value delivered to Any destination within India.

For a limited period, we will offer a discount on shipping fee (can be up to 100% of shipping fee). The same shall be displayed on the website at product page or offers or at checkout page.

Free standard shipping is automatically applied to your order after other discounts are taken and before taxes and handling charges are added.

Offer subject to change or expiration at any time at M3 kitchen’s sole discretion.

Not transferable or redeemable for cash or credit towards any purchase.

In case of refund due to return of products for any reason the standard shipping fee will be deducted from the refund.

SHIPPING COST

The Shipping costs for domestic standard service is Rs 50 per 500 gms of packaged product*

*Any special handling costs will be reflected at checkout.

 

Return Policy

Non-Returnable
This item is non-returnable due to the consumable nature of the product.
However, in the unlikely event of damaged, defective or different/wrong item delivered to you, we will provide a full refund or free replacement as applicable.
We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 

Cancellation Policy

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund and reverse any payments already made by you.

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.